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Frequently asked questions
- 01To secure your date, we require a 30% non-refundable deposit at the time of booking. The remaining balance is due on the day of your event. Booking early is recommended, especially during the wedding and holiday seasons.
- 02We recommend booking as early as possible to secure your desired date, especially during peak seasons. A deposit is required to confirm your booking.
- 03All our packages include unlimited photo sessions, ensuring your guests can capture as many memories as they like throughout the event. Note: Each time a guest uses the booth (a session), they’ll receive two photo prints. Extra prints are available at an additional cost.
- 04Absolutely! We offer personalised photo strip designs incorporating your event's theme, colours, logos, or messages. We will work with you to create the perfect template.
- 05Yes, we supply a variety of fun and themed props to enhance the photo booth experience. Let us know if you have specific themes in mind, and we can accommodate.
- 06Guests can receive instant prints during the event. Additionally, all photos will be uploaded to a secure online gallery, and we'll provide you with a link to download and share them.
- 07We recommend a space of approximately 2.5m x 2.5m with a standard 240v power outlet nearby. A sheltered area is necessary to protect the equipment if your event is outdoors.
- 08Yes, a professional and friendly photo booth attendant will be on-site to assist guests, manage the booth, and ensure everything runs smoothly.
- 09Yes, outdoor setups are possible provided there's a flat surface and protection from direct sunlight and rain. We'll discuss the specifics with you to ensure optimal placement.
- 10Idle time / Stand Down refers to periods when the booth is set up but not in use, such as during dinner or speeches. If you require the booth to be set up earlier than the standard time, idle time charges may apply.
- 11We typically arrive about an hour before the scheduled start time to set up the booth without cutting into your hire period.
- 12Definitely! We offer multiple booth types (Print + 360) and roaming photographers. Perfect for larger events or when you want extra coverage.
- 13Before you lock in your date, you’ll receive our hire agreement so you know exactly what’s covered. It includes the key bits: your 30% non-refundable deposit, payment timing, setup requirements, and event-day responsibilities. Clear, simple, no surprises. If anything looks confusing, just reach out — we’re happy to walk you through it.
- 14Coming soon — Enquire now to be the first to book!
- 15Dunedin + South Island travel (Queenstown, Christchurch, Wanaka).
- 16It’s our premium-tier experience with an elevated look and feel (details announced at launch).
- 17Our standard photo booth is the classic, crowd‑pleasing setup that captures high‑quality photos quickly — perfect for keeping guest flow moving at busy events.
- 18Yes. We can customise it with names and dates for weddings, or logos/branding for corporate events.
- 19We need a small, flat space and standard power. If your venue has tight access or limited space, tell us and we’ll recommend the best setup.
- 20Yes — prints are included as standard.
- 21We service Dunedin, Queenstown and Christchurch, and can travel further by request. Send your date + venue and we’ll confirm availability.
- 22Singles, couples and groups — it’s designed to handle everything from quick solo shots to group photos.
- 23Yes — an attendant is included to set up, help guests, and keep everything running smoothly.
- 24Yes — guests can also receive digital copies via sharing options (QR/email).
- 25A mirror booth is an interactive full-length mirror that guides guests through the experience and captures high-quality photos — it’s a premium setup that looks amazing at events.
- 26Yes. We can customise the template with your names/date (weddings) or your logo/branding (corporate).
- 27We service Dunedin, Queenstown and Christchurch, and can travel further by request—send your date + venue and we’ll confirm availability.
- 28We need a small, flat area and standard power. If your venue has tight space or access, tell us and we’ll recommend the best setup.
- 29Yes — prints are included as standard.
- 30Yes — an attendant is included to set up, help guests, and keep everything running smoothly.
- 31Yes — it’s one of the most popular wedding choices because it looks premium in venues and guests love the instant prints.
- 32Yes — guests can also receive digital copies via sharing options (QR/email).
- 33A 360 booth records a short slow‑motion video as guests stand on the platform while the camera spins around them. It’s designed for high‑energy, shareable content.
- 34Yes — guests can receive their videos instantly via digital sharing (e.g. QR/email), so they can post straight away.
- 35We need a clear, flat area for the platform plus space around it for guests to queue and watch. If you tell us your venue, we’ll confirm the best setup.
- 36Yes — an attendant is included to run the booth, help guests, and keep everything flowing smoothly.
- 37Yes — we can add overlays such as names, dates, or branding so every video matches your event.
- 383-4 Adults can fit comfortably.
- 39Yes — it’s a favourite for weddings (dancefloor moments) and corporate events (branded, shareable content).
- 40We service Dunedin, Queenstown and Christchurch, and can travel further by request. Share your date + venue, and we’ll confirm availability.
- 41Standard and Mirror are great for fast guest flow and prints. 360 is ideal if you want high-energy video content for social.
- 42Yes — we can brand the print template with your logo, colours and event name.
- 43Yes — prints are included as standard.
- 44Yes — an attendant is included to run the booth and help guests.
- 45Yes — guests can share digitally via QR/email options.
- 46A small flat space and standard power. If access is tight or bump-in times are strict, tell us and we’ll plan around it.
- 47Yes — prints are included as standard for weddings.
- 48Absolutely. We can personalise it with your names, date, and a style that matches your wedding theme.
- 49Yes — an attendant is included to set up, help guests, and keep everything running smoothly.
- 50Most setups need a small, flat space and standard power. If your venue has tight space, stairs, or limited access, let us know in the quote form and we’ll recommend the best option.
- 51Most couples run it after dinner through dancing. If you want more family-friendly photos, we can start earlier during cocktail hour.
- 52Yes — we travel NZ‑wide. Send your venue and date and we’ll confirm availability and any travel details in your quote.
- 53Send a quote request with your date and venue. Once we confirm availability and you choose your booth/package, we’ll guide you through the next steps to lock it in.
- 54We usually reply as fast as possible (often same day). If your event is coming up soon, mention it in the form and we’ll prioritise it.
- 55Event date, city/venue, start/finish time, approximate guest numbers, and which booth you’re interested in (Mirror / 360 / Digital / Print).
- 56Yes—tell us your venue, and we’ll confirm availability and any travel details in your quote.
- 57Yes—an attendant is included to run the booth and help guests.
- 58Yes. Options depend on the booth/package—tell us what you prefer and we’ll recommend the best setup.
- 59Most setups need a small, flat area and standard power. If your venue has restrictions or you’re outdoors, note it in the form.
- 60Once we confirm availability and you choose a package, we’ll guide you through the next steps to lock it in.
- 61Pricing depends on the booth type (Mirror, 360, Digital, Print), hire duration, location, and any add-ons (extra hours, custom branding, backdrops, etc.). For an accurate price, send your date + city + venue, and we’ll reply with package options and availability. Get a fast quote here: get-a-quote
- 62Our packages are designed to be hassle-free and typically include delivery, setup and pack-down, an on-site attendant, and everything needed for guests to have a great time. Depending on the package you choose, you can include prints, digital sharing, custom templates/branding, props, and backdrop options. Request a quote: get-a-quote
- 63Yes—an attendant is included. They’ll help guests use the booth, keep things running smoothly, and make sure the experience looks great from start to finish.
- 64Yes. You can choose prints, digital sharing, or a mix depending on the booth/package. Tell us your event type and guest numbers, and we’ll recommend the best setup. Get a quote: get-a-quote
- 65Most setups need a small, flat area for the booth, backdrop, and guest space. Standard power is ideal. If your venue has limited access or you’re outdoors, let us know and we’ll confirm the best setup options when you enquire. Enquire here: get-a-quote
- 66We provide photo booth hire across NZ, with a focus on Dunedin, Queenstown, and Christchurch (and surrounding areas). If your event is outside these locations, send your venue details, and we’ll confirm availability and travel. Get a quote: get-a-quote
- 67Yes. We can customise templates with names, dates, colours, and logos. For corporate events and activations, we can tailor the experience to match your brand for a polished, professional look. Request a quote: get-a-quote
- 68As early as possible—popular weekends and peak wedding/event dates book out first. If your date is coming up soon, still enquire, and we’ll let you know availability. Check availability: get-a-quote
- 69Most events choose a set hire duration, and extra time can usually be added if you want to keep the booth running longer. Share your event timeline, and we’ll recommend the best option. Get a quote: get-a-quote
- 70Send your date, city, venue, and event type through our quote form. We’ll confirm availability, recommend the best package, and help you lock it in. Start here: get-a-quote
- 71Pricing depends on the booth type, hire duration, venue location, and any add-ons. Share your date + venue and we’ll send package options and availability.
- 72Packages typically include delivery, setup and pack-down, an on-site attendant, and everything needed for guests to have a great time. Depending on your package, you can include prints, digital sharing, custom templates/branding, and backdrop options.
- 73Most setups need a small, flat area for the booth, backdrop and guest space. Standard power is ideal—if your venue has restrictions, tell us, and we’ll confirm the best setup.
- 74Yes—an attendant is included to assist guests, keep things running smoothly, and make sure the booth experience stays high-quality all night.
- 75Setup is usually quick, and we arrive early enough to be ready before guests start. Pack-down is also fast and handled by our team. Exact timing depends on booth type and venue access.
- 76Yes. We can customise templates to match your event (names, date, colours) and add logos for corporate events and activations.
- 77Yes—we cover Dunedin and the wider Otago region. Travel may vary depending on distance, so include your venue/suburb when you enquire, and we’ll confirm in your quote.
- 78The earlier the better—popular weekends book out first. If your date is coming up soon, still reach out and we’ll confirm availability.
- 79Pricing depends on the booth type, hire duration, venue location, and any add-ons (extra hours, custom branding, backdrops, etc.). Send your date + venue, and we’ll reply with package options and availability.
- 80Packages are designed to be easy and typically include delivery, setup and pack-down, an on-site attendant, and a premium booth experience for your guests. Depending on your package, you can include prints, digital sharing, custom templates/branding, and backdrop options.
- 81Most setups need a small, flat area for the booth, backdrop and guest space. Standard power is ideal—if your venue has limited access, let us know, and we’ll confirm the best setup options.
- 82Yes—an attendant is included to help guests, keep the booth running smoothly, and make sure everything looks great throughout the event.
- 83Setup is usually quick and we arrive with plenty of time to be ready before guests start. Pack-down is also fast and we handle everything with minimal disruption. Timing varies by booth type and venue access.
- 84Yes. We can customise templates with names, dates, colours and logos. For corporate events, we can tailor the experience to match your brand for a polished look.
- 85Yes—we cover Queenstown and surrounding areas across Central Otago. Travel may vary by distance, so include your venue/suburb when you enquire and we’ll confirm details in your quote.
- 86As early as possible—Queenstown dates can book out quickly, especially peak wedding and event weekends. If your date is soon, still enquire and we’ll confirm availability.
- 87Our Christchurch photo booth hire pricing depends on the booth type, hire duration, and any add-ons (extra hours, custom branding, backdrops, etc.). The quickest way to get an accurate price is to request a quote with your event date, venue/suburb, and the type of booth you’re after—we’ll reply with package options and availability.
- 88All packages are designed to be hassle-free and typically include delivery, setup and pack-down in Christchurch/Canterbury, an on-site attendant, a full prop kit, and a premium booth experience for your guests. Depending on the package you choose, you can include prints, digital sharing, custom templates/branding, and backdrop options.
- 89Most setups need a small, flat area so guests can comfortably line up and use the booth. As a guide, allow enough room for the booth, backdrop, and guest space. Standard power is ideal, but if your venue has limited access, let us know.
- 90Yes—an attendant is included. They’ll manage the setup, help guests use the booth, keep things running smoothly, and ensure you have the best experience throughout the event.
- 91Setup is usually quick and we arrive with plenty of time to be ready before guests start using the booth. Pack-down is also fast and we handle everything with minimal disruption to your event. Exact timing depends on the booth type and venue access.
- 92Yes. You can customise the print template (names, date, colours, logos) and we can match your event theme or brand. For corporate events and activations, we can also tailor the experience to your brand for a polished, professional look.
- 93Yes—we cover Christchurch and the wider Canterbury region. Travel may vary depending on distance and venue location, so include your venue/suburb when you enquire and we’ll confirm any travel details in your quote.
- 94As early as you can—popular weekends and peak wedding/event dates book out first. If your date is coming up soon, still reach out; we’ll let you know availability and options.
- 95Yes.
- 96Yes — prints are included as standard.
- 97Mirror/Glam for the premium look, Standard for fast flow, 360 for high-energy videos.
- 98Yes.
- 99Small flat space + standard power.
- 100Yes (QR/email).
- 101Yes—1 print per session is included with the AI upgrade.
- 102Absolutely. We’ll recommend a set based on your event vibe (wedding, corporate, glam, fun, etc.).
- 103Unlimited digital copies are included.
- 104No—this is an upgrade you add to your chosen booth. You still get the booth experience, plus the AI option.
- 105Yes—choose Premium for a branded style screen, or ask us about full branding options.
- 106Yes. The AI portraits are delivered during the event.
- 107The earlier the better — it helps us reserve the right gear (backdrops, uplights, props) and plan setup for your venue. If you’ve already booked, you can usually add extras later if they’re still available.
- 108We have a range of backdrop styles available (and the range can change). Once you enquire, we’ll send you the current options and help you choose what suits your venue space and event vibe.
- 109Usually, yes — extra hours can often be added (availability depending). If you think you’ll want longer, let us know in advance so we can plan staffing and timing. If things run late on the night, ask your attendant and we’ll confirm if an extension is possible.
- 110Sometimes. For example, certain backdrops need a bit more space, and while our uplights are battery-powered, the booth itself typically still needs standard power. If your venue has tight access or limited space, tell us and we’ll recommend the best setup.
- 111It depends on the extra. Some upgrades are a flat add-on (e.g. certain styling/design items), while others may be hourly (e.g. extra time). We’ll confirm clear pricing in your quote based on your date, venue, and hire duration.
- 112Yes — we offer battery-powered uplights as an upgrade. They’re a great way to add ambience around the booth/backdrop without messy cables, and we can colour-match them to your event theme (subject to availability).
- 113Yes — our Extras & Upgrades can be added to any Moment Booth NZ package (Standard, Mirror, or 360), subject to availability and venue requirements. Tell us your date, venue, and the booth you’re booking, and we’ll confirm what’s possible in your quote.
- 114Absolutely. We can customise your photo strip design with names, dates, colours, and styling to match your theme. For corporate events, we can also include logos/branding for a polished look.
- 115Yes — we offer props upgrades depending on the booth/package and your event style. Tell us your vibe (wedding, corporate, glam, fun) and we’ll recommend the best option in your quote.
- 116Yes — we can create a fully custom overlay/template design to match your wedding theme or corporate branding. We’ll send a proof for approval before your event so everything looks spot on.
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